Last updated: 2026-01-03
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General
This Automatic Renewal Policy governs the rules for automatic renewal of subscriptions on getvisa.kz.
By purchasing a subscription with automatic renewal enabled, the user agrees to this Policy, the Payment and Subscription Terms, and the Public Offer Agreement.
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What Is Automatic Renewal
Automatic renewal means that the subscription is automatically extended at the end of each billing period, and the subscription fee is charged without additional confirmation. -
Billing Cycle
The billing period and renewal frequency are displayed before payment and depend on the selected subscription plan. -
Renewal Charges
The subscription fee is charged at the beginning of each new billing period using the payment method selected by the user. -
User Notification
Information about automatic renewal and billing terms is displayed before payment.
The user is responsible for reviewing subscription details before confirming payment.
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How to Cancel Automatic Renewal
The user may cancel automatic renewal at any time:
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Through the user account interface
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By contacting support via the contact details published on the website
Cancellation must be completed before the end of the current billing period to avoid renewal.
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Effect of Cancellation
Canceling automatic renewal:
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Stops future charges
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Does not refund the current billing period
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Keeps access active until the end of the paid period
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Failed Renewal Payments
If a renewal payment fails, access to paid services may be suspended or limited until payment is successfully completed.
The operator is not responsible for payment failures caused by banks or payment providers.
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Changes to Renewal Terms
The operator reserves the right to change automatic renewal conditions.
Changes do not apply to already paid periods and take effect after publication on the website.
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Final Provisions
This Policy may be updated at any time.
The current version published on the website is legally binding.