Terms of Service

Last updated: 2026-01-03

1. General
   These Terms of Service govern the use of the website getvisa.kz and all related services.

By accessing or using the website, creating an account, submitting data, or making a payment, you confirm that you have read, understood, and agreed to these Terms.

If you do not agree, you must stop using the service.

2. Nature of the Service
   getvisa.kz provides analytical and informational services related to estimating the probability of obtaining a visa based on user-provided information and automated analysis.

The service does not provide visas, legal representation, migration services, or official decisions.

3. No Guarantees
   All results, scores, recommendations, and estimates are informational only.

We do not guarantee:

• Visa approval

• Accuracy or completeness of results

• Decisions of embassies, consulates, or authorities

Final decisions are always made exclusively by official government bodies.

4. User Obligations
   The user agrees to:

• Provide accurate and truthful information

• Use the service only for lawful purposes

• Not attempt to manipulate, reverse-engineer, or disrupt the service

• Not submit false or misleading data intentionally

The user bears full responsibility for the data they provide.

5. Paid Services and Access
   Some features of the service are available only after payment or subscription.

Access conditions, prices, and duration are published on the website at the time of purchase.

Payment confirms acceptance of these Terms and the Public Offer.

6. Refunds
   Refund rules are defined in a separate Refund and Cancellation Policy.

If such policy is not available, payments are considered final once access to the service is provided.

7. Intellectual Property
   All content, algorithms, structure, text, design, and software of getvisa.kz are protected by intellectual property laws.

Users receive a limited, non-exclusive, non-transferable right to use the service for personal purposes only.

8. Limitation of Liability
   To the maximum extent permitted by law, getvisa.kz is not liable for:

• Visa refusals

• Financial losses

• Missed opportunities

• Decisions made based on service results

• Service interruptions or technical failures

The service is provided “as is”.

9. Suspension and Termination
   We may suspend or terminate access if:

• Terms are violated

• Fraud or abuse is detected

• Legal requirements demand it

No compensation is provided in such cases.

10. Third-Party Services
    The website may contain links or integrations with third-party services.
    We are not responsible for their content, actions, or policies.

11. Governing Law
    These Terms are governed by the laws of the Republic of Kazakhstan, unless otherwise required by mandatory regulations.

12. Changes to the Terms
    We may update these Terms at any time.
    The updated version becomes effective upon publication on the website.