Public Offer Agreement

Last updated: 2026-01-03

1. General Provisions
   This document is an official public offer made by the operator of getvisa.kz to conclude an agreement for the provision of paid informational and analytical services.

This offer is addressed to an unlimited number of individuals.

Acceptance of this offer is carried out by the user through full and unconditional acceptance of its terms, including payment for the services.

2. Subject of the Agreement
   Under this Agreement, getvisa.kz provides access to informational and analytical services related to estimating the probability of obtaining a visa based on user-provided data and automated processing.

The services are provided electronically through the website.

3. Acceptance of the Offer
   The offer is considered accepted when the user performs any of the following actions:

• Makes a payment

• Subscribes to a paid plan

• Uses paid features of the service

Acceptance means full agreement with this Public Offer, Terms of Service, and Privacy Policy.

4. Service Fees and Payment
   The cost of services, subscription periods, and available plans are published on the website.

Payments are made via third-party payment providers.

Payment confirms acceptance of this offer and grants access to the selected services.

5. Refunds
   Refund conditions are governed by the Refund and Cancellation Policy published on the website.

If such policy is not available, the services are considered provided properly after access is granted, and payments are non-refundable.

6. Nature of the Service
   The service provides estimates and analytical results only.

getvisa.kz does not guarantee visa approval and does not influence decisions of embassies, consulates, or other authorities.

7. Rights and Obligations of the User
   The user undertakes to:

• Provide accurate and complete information

• Use the service lawfully

• Not misuse or interfere with the service

The user bears full responsibility for the provided data.

8. Rights and Obligations of the Operator
   The operator has the right to:

• Modify or suspend the service

• Update prices and service conditions

• Restrict access in case of violations

The operator undertakes to provide access to the service in accordance with this offer.

9. Liability
   The operator is not liable for:

• Visa refusals

• User losses or damages

• Decisions made based on service results

The service is provided “as is”.

10. Governing Law
    This Agreement is governed by the laws of the Republic of Kazakhstan.

11. Final Provisions
    This Public Offer is valid indefinitely until revoked or replaced by a new version.

The current version is always available on the website.