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Payment and Subscription Terms

Official information related to the service.

Payment and Subscription Terms

Last updated: 2026-01-03

  1. General
    These Payment and Subscription Terms govern all payments, subscriptions, and paid access to services provided on getvisa.kz.

By making a payment or subscribing to a plan, the user confirms acceptance of these Terms, the Terms of Service, and the Public Offer Agreement.

  1. Prices and Plans
    Current prices, subscription plans, access duration, and included features are published on the website.

The operator reserves the right to change prices and plans at any time. Changes do not affect already paid periods.

  1. Payment Methods
    Payments are processed through third-party payment service providers.

The website does not store bank card details or payment credentials.

  1. Moment of Payment
    A payment is considered completed when the payment provider confirms the transaction.

Access to paid services is granted after successful payment confirmation.

  1. Subscriptions
    Some services are provided on a subscription basis.

Subscriptions may be:

  • One-time access

  • Time-limited access

  • Automatically renewing subscriptions

Subscription details are displayed before payment.

  1. Automatic Renewal
    If automatic renewal is enabled, the subscription will renew at the end of each billing period unless canceled by the user in advance.

The renewal fee is charged automatically using the selected payment method.

  1. Cancellation
    The user may cancel an active subscription through the account interface or contact details provided on the website.

Cancellation stops future charges but does not affect access already granted for the paid period.

  1. Failed Payments
    If a payment or renewal attempt fails, access to paid services may be suspended until payment is completed.

The operator is not responsible for failures caused by banks or payment providers.

  1. Taxes
    Prices displayed on the website include applicable taxes unless stated otherwise.

  2. Refunds
    Refund rules are defined in a separate Refund and Cancellation Policy.

If such policy is not available, payments are non-refundable once access to the service is granted.

  1. Chargebacks and Disputes
    In case of chargebacks or payment disputes, the operator reserves the right to suspend the user’s access and investigate the situation.

Abuse of chargeback mechanisms may result in permanent account restriction.

  1. Changes to Terms
    These Payment and Subscription Terms may be updated at any time.
    The updated version becomes effective upon publication.

Last updated: 03.01.2026