Contacts

Contact GetVisa

We respond within one business day. Email is the fastest way to get an answer.

Support

Write to us or call

Email
support@getvisa.kz
Primary channel. Response within a business day.
Phone
+7 747 827 4139
Weekdays: Mon–Fri, 10:00–19:00 (Almaty)
Legal details

ИП "AOM"

BIN
940905301658
Legal address
Almaty, Republic of Kazakhstan
Website
getvisa.kz

About the service

GetVisa.kz is an information and analytics service. We do not issue visas and do not represent any government authority. The assessment result is informational.

Payment support

Payment or refund questions

If a payment did not go through, isn't visible in your dashboard, or you want a refund — email support with the subject "Payment" and attach the receipt. We'll reply within a business day.

Refund policy: refund-policy.